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Terms & Conditions

Service Engagement and Scope

We provide business consulting services through remote (phone and video) consultations and on-site visits where applicable. All engagements begin with mutual agreement on the scope of work. While we strive to offer actionable insights and expert advice, clients are solely responsible for how the information is used within their organization. We reserve the right to accept or decline service requests at our discretion.

Bookings, Cancellations, and Communication

Consultations must be booked through our website or via direct communication. Any cancellations or rescheduling must be made with at least 24 hours' notice. Missed appointments or late cancellations may result in forfeiture of the session or restricted access to future bookings. Clear and timely communication is essential, and both parties are expected to maintain professional courtesy throughout the engagement.

Confidentiality and Data Protection

We treat all client information shared during consultations or through our website with strict confidentiality. No business details, strategic plans, or contact information will be disclosed to third parties without written permission, unless required by law. All data collected through our forms or communication channels is securely stored and used solely to provide and improve our services.

Liability and Disclaimer

The information provided through our consultations and website is based on professional experience and best practices. However, we do not guarantee specific outcomes, and we are not liable for any direct or indirect loss, business interruption, or damages resulting from the use or misuse of our advice. Clients are encouraged to consult with internal teams or legal advisors before making significant business decisions.

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